We take your privacy very seriously and have developed this policy to explain how we collect, use, disclose, transfer and store your information. We encourage you to review our practices regarding customer privacy. If you have any questions, please feel free to contact us.
1. Collection and use of personal information
Personal information refers to data that can identify or contact a specific individual.
We adhere to the principles of legality, necessity and legitimacy to provide relevant products and services that meet your needs while minimizing legal risks. When interacting with our website, you may be asked to provide personal information. This information will be shared and used in accordance with this privacy policy, so please ensure that the information you provide is accurate. We may combine your personal information with other data to enhance our products, services, content and advertising. If you choose not to provide the requested information, we may not be able to provide you with our products or services or assist in resolving any issues you may have.
2. Types of personal information collected
When you create an account, make a purchase, participate in a promotion, contact us or participate in a survey, we may collect various types of information, including your name, ID number, phone number, work unit, address, contact preferences, email address and credit card information.
If you share content, send gift certificates, or invite others to use our services, we may also collect information about those individuals, such as their name, ID number, phone number, work unit, address, email, and credit card information.
3. Use of Personal Information
We use your personal information to keep you informed of new product launches and promotions. You can opt out of our mailing list at any time. In addition, we use this information for purposes such as creating, developing, operating, and improving our products and services, as well as loss prevention and fraud detection. We may also use personal information for legal risk reviews to prevent issues such as money laundering or fraud.
We may use your information (such as your date of birth) to verify your identity and determine appropriate services. Important notices about your purchases and changes to terms and policies will also be sent to you; these notices cannot be opted out because they are essential for communication between you and us. We may use your data for internal purposes such as auditing, data analysis, and research to enhance our products.
If you participate in a competition or promotion, we will use the information provided to administer those activities.
4. Collection and use of non-personal information
We also collect non-personal information that cannot be associated with an individual. This data may be used for a variety of purposes. For example, your occupation, language, zip code, device identifier, location and time zone information help us better understand customer behavior and improve our products and services.
We may collect aggregate data about user activities, which helps us provide useful insights about our websites and services. Non-personal information can be combined with personal information, at which point it will be considered personal data.
5. Cookies and other technologies
Our websites and services may use cookies and similar technologies (such as pixel tags and web beacons) to understand user behavior, improve our services and measure advertising effectiveness. We treat data collected through these methods as non-personal information unless local law classifies it as personal information.
Cookies can also be used for mobile advertising to tailor ads to your interests. You can opt out of targeted advertising on mobile devices, but this may result in less relevant ads.
To disable cookies, you can adjust your browser or device settings, but this may limit certain features on our website.
6. Disclosure to third parties
We generally do not share personal information with third parties without your consent. However, we may share information with strategic partners who assist us in providing products and services. Personal data will only be shared for these purposes and not for marketing.
7. Service Providers
We may share your personal information with service providers who help with order fulfillment, customer service, and data management. These companies are obligated to protect your information and may operate in different locations.
8. Legal Disclosures
We may disclose your personal information as required by law or legal process. We may also disclose your data if it is necessary for national security or public interest.
9. Protection of Personal Information
We prioritize the security of your personal information and use encryption technology such as TLS during transmission. Personal information is stored in secure systems with limited access and is protected by physical security measures. However, you are responsible for any information you share publicly.
10. Integrity and Retention of Personal Information
We strive to keep your personal information accurate, complete, and up-to-date. We will retain your data only for the time necessary for the purposes described in this policy, unless the law requires longer retention.
11. Access to Personal Information
You can log in to your account to update your contact information and preferences. You have the right to request access or correction for other data we retain. Requests can be submitted through our regional privacy contact form.
12. Protection of Minors
We take additional measures to protect the privacy of minors. We do not knowingly collect personal information from children under 14 years of age without parental consent. If we learn that such data has been collected, we will take steps to delete it.
13. Third-Party Websites and Services
Our website may contain links to third-party websites. Information collected by these third parties is subject to their privacy regulations.
14. International Users
Your information may be transferred globally. We adhere to the U.S. Department of Commerce's Safe Harbor Framework and comply with the APEC Cross-Border Privacy Rules to protect personal data.
15. Company Commitment
We are committed to respecting and protecting your privacy and will not collect or share your information without cause. We comply with applicable privacy laws and communicate our privacy standards to all employees.
16. Privacy Questions
If you have any questions or concerns about our privacy policy or data processing, please contact us. We will investigate the complaint and respond accordingly. If you are not satisfied with our response, you may report the issue to the relevant regulatory authority.
Please note that we may update our privacy policy at any time, so we encourage you to check back periodically. Significant changes will not be communicated separately.